I had an amazing experience at Hair Studio Merly in Osaka! The salon is beautiful, modern, and spacious, and the service was excellent. Miku was so kind and professional, and her English made communication really easy. I got highlights and a butterfly cut, and I couldn’t be happier with the result! My hair feels amazing, and you can tell she really knows what she’s doing. A big thank you to Miku and the other lovely team members who helped with the highlights, styling, and blow-drying. Everyone was so friendly and attentive! The complimentary drinks and little snacks were also a lovely touch. I highly recommend this salon and would definitely come back! 💕

Booking last minute to visit Miku was one of the best decisions I made on my trip to Osaka. I had my hair both coloured and cut and I could not have been happier! ☺️ I would highly recommend! Thank you, Miku!

I really enjoyed my experience at this salon. The staff was so friendly and the salon is beautiful. They delivered on exactly what I wanted and I was able to communicate with the staff in English. They made sure to address all my concerns and make sure I left satisfied. I’d definitely use this salon again and my amazing stylist was Miku!

Amazing service! 20/10!

Everyone was so kind, friendly, and welcoming from start to finish, including Reo, who did my hair color and haircut. I really appreciate everyone’s patience and willingness to communicate with me and make sure all my requests were understood.
I had such a great experience and couldn’t be happier! I highly recommend Merly and will definitely be back! 😊

A really cool place! Awesome experience! A big thank you to Mikyu and the other staff 🩷 I want to highlight the incredibly caring and friendly service, super speed, and quality. I received a lot of compliments on my hair color and am very happy with the result 🥰 After the treatment, my hair looks like kitten fur

This is a great salon - definitely book Ms Miku if you need a English speaking stylist - the team works really well together and they seamlessly moved ms miku between the people in our group when more communication was needed. Detailed and meticulous!

I booked my appointment with Miku via Instagram. She did such an amazing job with my hair! I asked for layers, curtain bangs, and a hair treatment. Her and other staff were very welcoming and attentive, making my experience great!

charさんに担当して頂きました！
満足です☺️

(Translated by Google)
Char-san was in charge of it!

I'm very satisfied ☺️

This is not an exaggeration when I say I had the best hair salon experience ever. From start to finish all the staff were so friendly and attentive. I chose Miku to cut and style my hair. She was amazing and listened to exactly what I wanted from the haircut whilst also offering her opinion. She did a fabulous job and I will definitely be going back to her whenever I get the chance to return to Osaka. 10/10 recommend this salon to locals and foreigners.

Got my hair cut by Miku today and I absolutely love it! She did such a great job and gave me exactly the style I wanted. 💕

今回初めての来店でボリュームレイヤーカットとトリートメントをお願いしました！
カウンセリングも丁寧にしてくださって、髪の悩みや希望をしっかり聞いていただけたので安心してお任せできました。
仕上がりも理想通りで、レイヤーの入り方や全体のボリューム感もすごく可愛くて大満足です♡
トリートメントで髪もまとまりやすくなって、手触りもとても良くなりました！
またお願いしたいと思います。ありがとうございました！

(Translated by Google)
This was my first visit, and I requested a volume layer cut and treatment!

The consultation was very thorough, and they listened carefully to my hair concerns and wishes, so I felt at ease leaving it to them.

The finished result was exactly what I wanted; the way the layers were cut and the overall volume are so cute, I'm very satisfied!

The treatment made my hair easier to manage, and the texture is so much better!

I would like to come back again. Thank you!

雰囲気もよく賑やかで清潔感があり
細かくリクエストを聞いていただきました

とても満足していて今後またお世話になります

(Translated by Google)
The atmosphere was great, lively, and clean.
They listened carefully to my requests.
I was very satisfied and will definitely use their services again in the future.

I had an amazing experience at Merly Osaka! Miku understood my style within seconds and did a beautiful job with my naturally wavy hair. I’m so happy with the result! The team was incredibly welcoming, and everything felt high quality from start to finish. Highly recommend.
I’ll definitely be back every time I visit Osaka!

Best experience @ Merly Osaka with Char
I am in love with my New Hair
Thx Merly Osaka
I will come back again ❤️

charさんに施術してもらいました！とても満足した仕上がりになりました！特に、流行りの海外レイヤーカットとバレイヤージュの組み合わせがとても素敵で、理想通りの華やかなスタイルになりました。丁寧なカウンセリングで、髪質や普段のお手入れ方法まで考慮してくださり、自宅でも再現しやすいようにアドバイスをいただけたのも嬉しかったです。おかげさまで、周りからも「可愛い！」と好評で、とても気分が上がりました。次回もぜひお願いしたいです。

(Translated by Google)
I had my hair styled by Char! I'm very happy with the result! In particular, the combination of the trendy overseas layered cut and balayage is wonderful, and it turned out to be the glamorous style I had always wanted. I was also happy that she gave me a thorough consultation, taking into account my hair type and how I usually care for my hair, and gave me advice on how to easily recreate the style at home. Thanks to her, I've received many compliments from those around me saying "It's so cute!", which has really lifted my spirits. I would definitely like to ask her to do my hair again next time.

I’m so grateful to Miku for giving me the best balayage I’ve ever had! Honestly, this is the first time I’ve experienced such an incredible level of technique and attention to detail.

Miku listened so carefully to everything I wanted for my hair, and her English is amazing, which made communication so easy and comfortable throughout the whole appointment.

Thank you so much, Miku, for making me look and feel even more beautiful. I absolutely love my hair 🤍

I’m very disappointed and wouldn’t recommend any tourist to get their hair dyed or treated here.
I was actually too shy to post this review, but my boyfriend encouraged me to leave it so others wouldn’t make the same mistake.
I booked an appointment online with Reo for highlights and a cut using a 20,000-yen coupon. The salon looked modern and the staff seemed friendly. They couldn’t speak English, but I had expected that, so I wrote down my requests and had them translated.
My hair was already bleached, with about 10 cm of regrowth. I wanted small highlights for a fresher look and a butterfly cut. I also asked about a Tokyo Inkarami Treatment, although it wasn’t listed on the website. According to everything I had read beforehand, it takes at least 1–1.5 hours, but I thought it couldn’t hurt to ask. I also explained that I wanted it because my bleached hair was damaged. Reo noted that my hair was thick, so I honestly told him I knew there might be a small surcharge despite the coupon. That was my second mistake. At other salons, I had only ever paid 1,000–3,000 yen extra for length, so I assumed that would be the maximum here.
Reo asked whether my previous color had included subtle highlights, and I said yes. Then the treatment began. Reo left and only occasionally checked in, while two nice girls, probably apprentices, did most of my hair.
I was confused because they used a completely different technique from what I knew: they first straightened my hair, took sections in their hands, blow-dried out the short, broken baby hairs, and then dyed almost EVERYTHING except a 1.5-cm-wide strip at the roots. I hoped this was simply a Japanese technique and trusted them. That was my biggest mistake.
In the end, apart from the baby hairs they had blown out, they bleached EVERYTHING—including already bleached lengths and ends—and left it for at least 30 minutes. At the same time, they left a 1–1.5 cm strip of roots unbleached, creating a very harsh transition.
After rinsing, shampooing, applying the color/matte finish, and shampooing again, they stood behind me at the sink, giggling, and said, “Now the Tokyo treatment begins.” They applied one more product, massaged it in for no more than two minutes, rinsed it out immediately, and took me back to the mirror. This definitely could not have been the Tokyo Inkarami Treatment I had asked for: it was far too short, with no processing time and apparently only one product.
They then quickly blow-dried my hair with hot air, straightened it, and curled it with a curling iron—without heat protection or hairspray or anything to hold the style. It was clearly just meant to last for the following 15-minute photo/video shoot for advertising. As soon as I left, the waves were gone and my hair was completely flat.
Then came the bill. It listed the Tokyo Treatment and other services, and I was told to pay 42,000 yen instead of just under 20,000 yen. I simply wanted to leave and still didn’t fully understand what had happened, so I pressed the Japanese-yen option on the card terminal. Despite that, the cashier selected the euro conversion on her side, and I suddenly had to pay around 45,000 yen instead of 42,000. I said nothing—another mistake—because I was alone and the situation was already extremely uncomfortable.
I left feeling deeply disappointed, both professionally and personally. I genuinely did not expect to be treated this way. It felt as though the focus was more on making money from a tourist than on providing professional care.
Now I’m genuinely worried about the long-term damage to my hair and hope it doesn’t break off. I also have to figure out what to do about the thick, unbleached roots, which will cost even more money to fix.
I really cannot recommend Merly Osaka.

The overall experience was 10/10!
I requested a hair cut and color, and chose Miku as my stylist because she speaks English. I was able to explain the style I wanted, and she executed it wonderfully. The staff members responsible for my hair coloring, I'm sorry I didn't catch their names, were also exceptionally friendly and provided top-notch service.
The salon itself is very comfortable and cozy. I hope I can come back here again in the future.
Highly recommended if you drop by Osaka!

My stylist is miku,she is nice and easy going , discussing the hair design details and concerning abt everything throughout the process (I did the layer cut ,bleach ,dye and treatment)

Sakamaki san is incredibly skilled and professional! My hair is always done very beautifully. ☺️
Also the customer service in the salon is really great. I want to visit regularly. ✨

Salon très propre et très joli. Personnel incroyablement gentil et très à l’écoute.
Je remercie infiniment Hayakawa Miku et ses collègues de leurs professionnalisme. Je suis tellement contente de ma coupe de cheveux.
Je recommande à 10000%. 🤍 (Translated by Google) The salon is very clean and beautiful. The staff is incredibly kind and attentive.

I am extremely grateful to Hayakawa Miku and her colleagues for their professionalism. I am so happy with my haircut.

I recommend it 10,000%! 🤍

BEST HAIR SALON IN OSAKA! I had Miku as my hair dresser and she was the best! She spoke a little English so I was able to convey what I wanted :) Her techniques were on point and had the best first professional hair-dying experience! Will definitely be back next time I am in Osaka 🩷🤍🤎

I'm super pleased with the service i received from Miku. Her and her staff worked quick to bleach, cut, and style my hair to perfection. She communicated openly and honestly about what would work on my hair and she helped find me a style I love.

Very good experience!! Char was very nice and cut my hair just how I like it. The people working there were very sweet and helpful. I had a lovely experience and a lovely haircut. Would definitely recommend🥰

Highly recommended this salon! Staffs are very friendly, patient and professional! I had Sakamaki as my stylist and he was very helpful and sweet. We used Google Translate for the entire time but it went super smooth! Love my new hair. Definitely will come back next time I’m in Osaka!

Absolutely AMAZING service from start to finish and honestly the best haircut i think i’ve ever had. And although i do not speak any Japanese, Miku was really attentive and had a lot of patience to understand what i wanted!

The prices were great and i had a really relaxing time while i was there, i would definitely recommend Miku and merly to any foreigners/ english speakers who want to get their hair done in japan! Thank you to them for being so welcoming and patient <3

Miku is the best!! She took a very very last minute appointment and gave me the absolute most stunning hair!!! She is so talented and takes her time to make sure you like everything! Please book with her you will not regret it at all! Such a beautiful and talented person and is very kind and can speak English! Salon is very friendly and clean and extremely welcoming!! They kept giving me snacks and drinks and making sure I was happy and comfortable at all times! BOOK WITH MIKU!! THE BEST!!

It was my first visit to this hair salon, but the service was sooo good. I love my new layered cut, which turned out even better than expected! The treatment and massage were amazing and very relaxing. I’ll definitely be back. Thank you, Miku☺︎

I visited Merli Osaka on July 17, 2026, because their social media profile shows many examples of haircuts for foreigners. Based on that, I trusted them and booked an appointment with the stylist whose work I liked.

Unfortunately, I was very disappointed with my experience. The staff member who washed my hair was polite, although not very friendly. However, the stylist who cut my hair made me feel very uncomfortable throughout the appointment.

I speak Japanese well enough for everyday conversations, and I tried my best to communicate. However, whenever I spoke, he seemed to act as if he couldn’t understand me. His attitude made me feel unwelcome and uncomfortable, and I felt like he was nervous or didn’t want to communicate with me. It was a very unpleasant experience.

The haircut itself may be fine, but customer service is just as important. If a salon promotes itself as being experienced with foreign hair, I also expect foreign customers to feel welcomed and respected.

Based on my personal experience, I would not
recommend this salon to foreigners who are living in Japan or visiting Japan. I hope the salon will improve its customer service so that every customer feels comfortable, regardless of where they are from.